A-1 Mindset provides digital training, performance coaching, and membership services.

This Refund & Cancellation Policy explains how cancellations, refunds, coaching session purchases, and promotional offers are handled.

1. Membership subscriptions

A-1 Mindset memberships are billed monthly and automatically renew unless canceled.

Members may cancel their subscription through the available account or subscription management tools.

Cancellation prevents future renewal charges.

Unless otherwise required by applicable law, cancellation does not automatically provide a refund for a billing period that has already begun.

Members will generally retain access to their paid membership through the end of their current paid billing period.

2. Membership refunds

If you are not satisfied with a new A-1 Mindset membership, you may request a full refund within 30 days of your order date. After that period, membership payments are generally nonrefundable once the applicable billing period has begun, except where required by applicable law or when a refund is appropriate because of a verified billing error or failure to provide the purchased service.

Refunds are processed through our payment processor, Stripe, and returned to your original payment method. To request a refund, contact A-1 Mindset.

Nothing in this policy limits refund, cancellation, or consumer rights that cannot legally be waived.

If you believe you were charged incorrectly, contact A-1 Mindset at A1Mindset.sports@gmail.com.

3. Additional coaching sessions

Additional private coaching sessions may be purchased separately.

A purchased coaching session may be rescheduled according to applicable A-1 Mindset scheduling policies.

If A-1 Mindset or an A-1 Performance Coach must cancel a paid session and a reasonable replacement time cannot be provided, the member may receive an appropriate replacement session credit or refund.

4. Missed coaching sessions

Members are responsible for attending scheduled coaching sessions.

A-1 Mindset reserves the right to treat a coaching session as used when a member fails to attend a scheduled session without reasonable advance notice.

A-1 Mindset may make reasonable exceptions for emergencies or circumstances outside the member's control.

5. Free trials

No payment is required for an eligible A-1 Mindset Free Trial unless otherwise clearly disclosed before enrollment.

Completing a Free Trial does not automatically enroll the athlete in a paid membership.

A paid membership begins only after the user or authorized purchaser affirmatively selects and purchases a membership.

6. Free trial conversion offer

A-1 Mindset may provide eligible Free Trial participants with a promotional membership discount after completing the required A-1 Free Experience.

Where the current offer provides 20% off the first month:

• The discount applies only to the first applicable billing period.
• Subsequent renewals are charged at the normal membership price displayed when the membership is purchased unless otherwise stated.
• Promotional eligibility may be limited to qualifying users and may not be transferable.

7. Coaching Coins / session credits

Where A-1 Mindset represents coaching availability using Coaching Coins or session credits, those credits have no cash value and cannot ordinarily be redeemed for cash.

A refund for an underlying purchased coaching session, where applicable, may result in removal of the associated unused session credit.

Promotional or earned Coaching Coins are not redeemable for cash.

8. Duplicate or incorrect charges

If you believe you were:

• Charged more than once for the same transaction
• Charged an incorrect amount
• Charged after a valid cancellation should have taken effect

contact A-1 Mindset at A1Mindset.sports@gmail.com.

A-1 Mindset and/or its payment provider will review the transaction.

Verified duplicate or erroneous charges will be corrected as appropriate and in accordance with applicable law.

9. Payment processing and Stripe

A-1 Mindset is the seller of record for all orders. Payments, billing records, subscription transactions, and approved refunds are processed securely through Stripe, our payment processor. A-1 Mindset handles all customer service inquiries and refund requests.

Approved refunds are returned through the original payment method via Stripe, subject to Stripe's processing procedures and applicable law.

Processing times may vary depending on the payment method and financial institution.

10. Cancellation effect on account data

Canceling a paid membership does not automatically delete the user's A-1 Mindset account.

Where appropriate, A-1 Mindset may preserve:

• Profile information
• Training history
• Completed modules
• Journal information
• Achievements
• Coaching history
• Other account information

subject to the Privacy Policy and applicable law.

Paid membership features may become unavailable after the paid subscription period expires.

11. Changes to this policy

A-1 Mindset may update this Refund & Cancellation Policy as its Services develop.

Material changes will be posted on the A-1 Mindset website or otherwise communicated when appropriate.

12. Contact

Questions about billing, cancellation, refunds, duplicate charges, or coaching session purchases may be directed to:

A-1 Mindset
A1Mindset.sports@gmail.com

See also our Terms & Conditions.