These Terms & Conditions ("Terms") govern your access to and use of the A-1 Mindset website, platform, training materials, coaching services, messaging features, memberships, and related services (collectively, the "Services").

By creating an account, purchasing a membership, participating in a free trial, or otherwise using the Services, you agree to these Terms.

If you are the parent or legal guardian of a minor using A-1 Mindset, you also agree to these Terms on behalf of the minor where applicable.

1. About A-1 Mindset

A-1 Mindset provides educational and performance focused resources designed to support athletes in areas such as mindset, confidence, leadership, accountability, communication, competition, goal setting, responding to challenges, and personal development.

Services may include digital training modules, journaling tools, group sessions, private performance coaching, coach and athlete messaging, educational resources, and other features made available through the A-1 Mindset platform.

2. A-1 Mindset is not mental health treatment

A-1 Mindset provides performance coaching and educational services.

A-1 Mindset is not a mental health care provider, medical provider, psychotherapy practice, counseling service, psychiatric service, or crisis service.

A-1 Mindset coaches are not acting as psychologists, psychiatrists, therapists, physicians, or other licensed health care professionals unless a particular coach is expressly identified as holding such credentials and providing services in that professional capacity.

A-1 Mindset training, coaching, journaling prompts, communications, and other content are intended for educational and performance development purposes and are not substitutes for professional medical, psychological, psychiatric, or therapeutic care.

A-1 Mindset should not be used for emergencies.

Users experiencing an emergency or urgent medical or mental health concern should seek appropriate professional or emergency assistance. See our Mental Health & Emergency Resources.

3. Eligibility and accounts

Users must provide accurate information when creating and maintaining an A-1 Mindset account.

Users are responsible for maintaining the confidentiality of their login credentials and for activity occurring through their accounts.

Users may not impersonate another person, intentionally provide false information, share credentials without authorization, or attempt to access another user's account or restricted areas of A-1 Mindset.

A-1 Mindset may provide different authorized roles including:

• Athlete
• Parent or Guardian
• A-1 Performance Coach
• Organization Administrator
• Platform Administrator

Features and permissions may vary according to role, membership, organization access, and other authorized permissions.

4. Users under 18

A-1 Mindset serves athletes who may be under 18 years of age.

When required by A-1 Mindset, minors must provide accurate parent or legal guardian information.

Parent or guardian consent may be required before a minor can participate in certain services, particularly private coaching sessions.

A minor may be permitted to access educational portions of A-1 Mindset while consent is pending where permitted by the platform.

A-1 Mindset may restrict private coaching, scheduling, or other features until required consent has been received.

Parents and guardians are responsible for reviewing these Terms and discussing appropriate platform use with their minor athlete.

5. Performance coaching

A-1 Mindset may connect athletes with A-1 Performance Coaches based on factors such as:

• Sport
• Competitive level
• Experience
• Areas of focus
• Coach experience
• Availability
• Scheduling
• Other information provided through A-1 Mindset

Coach matching does not guarantee compatibility or any particular athletic, academic, personal, recruiting, or performance outcome.

A-1 Mindset may change an assigned coach when reasonably necessary because of availability, staffing, scheduling, safety, or operational considerations.

6. Coach and athlete communication

Where available, athletes and coaches may communicate through A-1 Mindset's internal messaging system.

Users must communicate respectfully and appropriately.

Harassment, threats, sexual or inappropriate communications, abusive conduct, discriminatory conduct, solicitation, and other inappropriate behavior are prohibited.

A-1 Mindset may restrict or suspend messaging privileges when reasonably necessary to protect users or the platform.

A-1 messaging should not be used for emergencies or urgent medical or mental health situations.

7. Training modules and educational content

A-1 Mindset training materials are provided for personal educational and performance development use.

Access to training may be released according to schedules, membership permissions, organization permissions, free trial permissions, or assignments established by A-1 Mindset.

A-1 Performance Coaches may assign or unlock training when permitted by the platform.

Completing A-1 training does not guarantee improved athletic performance or any specific result.

8. Journaling

A-1 Mindset may provide journaling and reflection tools.

Users should understand that digital information carries inherent privacy and security risks.

Users should avoid entering information they do not want stored electronically.

A-1 journaling should not be used as a substitute for communicating urgent safety, medical, or mental health concerns to an appropriate parent, guardian, professional, emergency service, or other appropriate person.

9. Free trials

A-1 Mindset may offer eligible users a free trial or promotional experience.

A free trial may include access to one selected training module and a complimentary coaching session.

Free trial features, duration, eligibility, and availability may change.

A-1 Mindset may require completion of the selected training module and complimentary coaching session before certain membership offers become available.

A-1 Mindset may limit free trials to one per person and may prevent attempts to obtain multiple free trials through multiple accounts or email addresses.

Completing a free trial does not automatically enroll a user in a paid membership.

10. Memberships and billing

Certain A-1 Mindset services require a paid membership.

Membership prices and included features are displayed before purchase.

Unless otherwise stated during checkout, monthly memberships automatically renew each month until canceled.

By purchasing a recurring membership, the purchaser authorizes the applicable recurring membership charge using the selected payment method.

Payments and subscriptions are processed securely by Stripe.

A-1 Mindset is the seller of record for all orders. Payment processing, billing, and subscription transactions are handled by Stripe, our payment processor. Refunds, cancellations, and customer service inquiries are handled by A-1 Mindset according to our published policies.

Users may also be subject to applicable Stripe payment terms.

A-1 Mindset does not directly require users to provide complete payment card information to A-1 Mindset when payment information is securely collected by the applicable payment provider.

11. Membership cancellation

Members may cancel recurring memberships through available subscription management tools.

Unless otherwise stated during purchase, cancellation prevents future renewal charges.

Cancellation generally does not immediately terminate access for a billing period that has already been paid.

Paid membership access may remain available until the applicable paid subscription period expires.

12. Refunds

Purchases are subject to the Refund & Cancellation Policy and applicable law.

Approved refunds are returned through the original payment method via Stripe, subject to Stripe's processing procedures and applicable law.

13. Coaching sessions and session credits

Certain memberships may include private coaching sessions.

Members may also have the ability to purchase additional coaching sessions.

A-1 Mindset may internally represent available coaching sessions through session credits or "Coaching Coins."

Unless expressly stated otherwise, Coaching Coins:

• Have no cash value
• Cannot be sold
• Cannot be transferred
• Cannot be redeemed for cash
• May only be used for eligible A-1 Mindset coaching services

One Coaching Coin currently represents one eligible 30 minute private coaching session where applicable.

A-1 Mindset may change or discontinue promotional or earned credit programs prospectively.

14. Scheduling, rescheduling and missed sessions

Users are responsible for attending scheduled coaching sessions on time.

A-1 Mindset may establish reasonable scheduling, cancellation, and rescheduling requirements.

Repeated missed appointments or abuse of scheduling features may result in scheduling restrictions.

A-1 Performance Coaches may occasionally need to reschedule because of illness, emergency, availability, or other circumstances.

15. Organizations and teams

Schools, athletic departments, teams, clubs, academies, and other organizations may provide A-1 Mindset access through organization memberships, programs, invitations, or claim codes.

Organization sponsored access may be governed by additional agreements between A-1 Mindset and the organization.

Organization access does not automatically give coaches or administrators unrestricted access to private athlete information.

Access remains subject to platform permissions, applicable agreements, and applicable law.

16. No guaranteed results

Athletic and personal development depend on many factors outside A-1 Mindset's control.

A-1 Mindset does not guarantee:

• Playing time
• Starting positions
• Team selection
• Scholarships
• Recruiting opportunities
• College admission
• Professional contracts
• Statistical improvement
• Championships
• Athletic advancement
• Improved mental health
• Any specific personal or performance outcome

Users remain responsible for their own decisions, actions, training, and performance.

17. Intellectual property

A-1 Mindset training modules, written materials, exercises, videos, graphics, branding, logos, program structures, worksheets, educational resources, and other original content are owned by or licensed to A-1 Mindset and are protected by applicable intellectual property laws.

Access provides a limited, personal, nonexclusive, nontransferable right to use A-1 Mindset materials for their intended purpose.

Users may not reproduce, sell, publish, distribute, upload, copy, commercially exploit, or create unauthorized derivative products from A-1 Mindset materials without written permission.

A-1 Performance Coaches receiving access to the A-1 Training Library receive that access solely for authorized A-1 coaching purposes.

Coach access does not transfer ownership of A-1 Mindset curriculum or intellectual property.

18. Prohibited conduct

Users may not:

• Misuse the Services
• Attempt unauthorized access
• Interfere with platform security
• Scrape or improperly copy protected content
• Distribute another user's private information
• Harass users or coaches
• Use A-1 Mindset for unlawful activity
• Attempt to circumvent payment or membership restrictions
• Attempt to circumvent role or account permissions
• Use the platform in a manner that creates unreasonable safety or security risks

A-1 Mindset may suspend or terminate accounts that violate these Terms.

19. Privacy

Use of A-1 Mindset is also subject to the Privacy Policy.

20. Third party services

A-1 Mindset may rely on third party providers for services such as:

• Hosting
• Authentication
• Email delivery
• Scheduling
• Analytics
• Database services
• Payment processing

A-1 Mindset is not responsible for outages, interruptions, or actions of independent third party services beyond its reasonable control.

21. Availability and changes

A-1 Mindset may update, modify, add, or discontinue platform features as the service develops.

A-1 Mindset does not guarantee uninterrupted or error free availability.

Temporary downtime may occur because of maintenance, technical problems, security issues, third party outages, or circumstances outside A-1 Mindset's reasonable control.

22. Disclaimer of warranties

To the fullest extent permitted by applicable law, A-1 Mindset services are provided on an "as is" and "as available" basis.

A-1 Mindset makes no guarantee that its Services will produce any specific athletic, personal, educational, financial, recruiting, or competitive result.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

23. Limitation of liability

To the fullest extent permitted by applicable law, A-1 Mindset and its owners, employees, contractors, coaches, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

24. Suspension and termination

A-1 Mindset may suspend or terminate access when a user materially violates these Terms, misuses the platform, fails to pay applicable fees, threatens another person's safety, engages in inappropriate communications, attempts unauthorized access, or otherwise creates a substantial legal, security, or operational risk.

Users may discontinue use of A-1 Mindset subject to applicable subscription cancellation terms.

25. Changes to these Terms

A-1 Mindset may update these Terms as its Services develop.

When material changes are made, A-1 Mindset may provide notice through the website, platform, email, or other reasonable means.

Continued use of the Services after updated Terms become effective constitutes acceptance where permitted by applicable law.

26. Governing law

These Terms are governed by the laws of the State of Maryland, without regard to conflict of law principles, except where applicable law requires otherwise.

27. Contact

Questions regarding these Terms may be directed to:

A-1 Mindset
A1Mindset.sports@gmail.com